The Professional Services Industry involves individuals holding professional licenses such as architects, auditors, engineers, doctors and lawyers. Other professional services included in the study are specialist who provide support to businesses such as tax advice, accounting, IT or management consulting.
The Professional Services Industry started with similar pre-sales training skills as the Universe. Because they were superior learners, their skill gains from sales training were higher than the Universe. Key skills that showed high levels of improvement include: Sales call Planning (117%), Presentation Skills (112%) and Gaining Commitment (130%). With an overall Application gain of 89%, an investment in sales training is clearly in the best interest of any organization in the Professional Services business.
Sales Training Report Includes: Lawyers, Accountants, Doctors, Architects, Engineers, Auditors, Management Consultants, Arts & Sciences, etc.
PROFESSIONAL SERVICES INDUSTRY
SALES TRAINING REPORT SAMPLE
IMPROVEMENT IN CRITICAL SALES SKILL #5: GAINING COMMITMENT
REMARKABLE FINDINGS ABOUT GAINING COMMITMENT IN PROFESSIONAL SERVICES
- Both Knowledge and Application showed very similar gains to the Universe in the skill of Asking for Commitment.
- With 130% improvement in Application, Professional Services salespeople showed that the inability to Ask for Commitment is correctable with training.
- Sales performance improvement and training ROI was dramatic in Professional Services based on the substantial improvement in Gaining Commitment skills.