‘Nobody ever asked me that before’“We have a lot of long-standing customers, people we’ve been talking to for many years,” Eber says. After receiving sales training, one Roosevelt sales rep with 25 years of selling experience applied some of what he learned in a sales call on one of those long-time customers. As Eber tells it, “The customer said, ‘You know, nobody has ever asked me these questions, and I’ve never thought about these things before.’” The rep got chills, because he understood that the significance went far beyond using a successful new technique or applying a new sales skill. He knew that as a salesperson, he had begun operating on a whole new level—a level of artistry. “That was when I realized that I’ve become different,” the rep told Eber. “And that’s when I got chills, too,” Eber says. For information about how to improve sales skills and make sales training pay huge dividends, contact Action Selling at (800) 232-3485.
ABOUT DUANE SPARKS
Duane Sparks is founder and chairman of The Sales Board, the authoritative source of practical and leading-edge information about the art and science of selling. He has created Action Selling sales training products and learning systems that transform sales organizations. Duane is author of these best-selling books: Action Selling, Selling Your Price, Questions (the Answer to Sales), Masters of Loyalty (How to turn your sales force into a loyalty force), and Sales Strategy from the Inside Out (How complex selling really works).
Discover how the best sales training process can make spectacular improvements in sales skills. Action Selling: How to Sell Like a Professional (Even If You Think You are One).