- The Professional Services had exactly the same pre-sales training scores as the Universe in Knowledge of Presentation Skills. The industry did not improve as much as the Universe in Knowledge of this skill.
- Professional Services was on par with the Universe in pre-sales training Application scores in Presentation Skills. Post-sales training scores were higher and resulted in a greater gain in this skill compared to the Universe.
ABOUT DUANE SPARKS
Duane Sparks is founder and chairman of The Sales Board, the authoritative source of practical and leading-edge information about the art and science of selling. He has created Action Selling sales training products and learning systems that transform sales organizations. Duane is author of these best-selling books: Action Selling, Selling Your Price, Questions (the Answer to Sales), Masters of Loyalty (How to turn your sales force into a loyalty force), and Sales Strategy from the Inside Out (How complex selling really works).
Discover how the best sales training process can make spectacular improvements in sales skills. Action Selling: How to Sell Like a Professional (Even If You Think You are One).