IMPROVEMENT IN CRITICAL SALES SKILL #4: PRESENTATION SKILLS
PRESENTATION SKILLS are best when Company/Product capabilities are presented as solution to a need that the salesperson and the customer had previously agreed upon. When Company/Product capabilities are presented by first restating the Customer’s need and then explaining the capability and benefits of the capability, the customer will perceive what you are presenting as a solution to their needs. Great presenters follow each solution presentation with a question that helps them understand if their solution is hitting the mark. This question pulls the customer into the conversation.
REMARKABLE FINDINGS ABOUT PRESENTATION SKILLS IN THE CONSTRUCTION INDUSTRY
- The Construction Industry had exactly the same Pre-Training scores of 67% and Post-Training of 85% as the Universe in Knowledge of Presentation Skills. The industry improved as much as the Universe in Knowledge of this skill at 27%.
- The enormous gain in the Application of Presentation Skills (92%) showed tremendous improvement in the use of this critical skill.
Since the critical selling skills work together (each skill enhances the other), developing all of them simultaneously provides the salesperson with a systemic approach to sales situations. Continual sales performance improvement happens while long-term sales relationships are enhanced. The Construction is a clear example of the need to develop ALL of the 5 Critical Selling skills.