- It is interesting that Automotive had Pre-Sales Training Application scores in Buyer/Seller Relationship were 6 points higher than the Universe. Since Post-Sales Training scores were level with the Universe, Application gains for this skill were lower than the Universe.
- The 19-point gap between Post-Sales Training Knowledge and Application is in an unacceptable range. Gaps of 15 points or more require added training in a skill category.
ABOUT DUANE SPARKS
Duane Sparks is founder and chairman of The Sales Board, the authoritative source of practical and leading-edge information about the art and science of selling. He has created Action Selling sales training products and learning systems that transform sales organizations. Duane is author of these best-selling books: Action Selling, Selling Your Price, Questions (the Answer to Sales), Masters of Loyalty (How to turn your sales force into a loyalty force), and Sales Strategy from the Inside Out (How complex selling really works).
Discover how the best sales training process can make spectacular improvements in sales skills. Action Selling: How to Sell Like a Professional (Even If You Think You are One).